Privacy Policy for RahbarCRM
Last Updated: May 17, 2026
Welcome to RahbarCRM (“RahbarCRM”, “Rahbar”, “we”, “our”, or “us”), a product of Fynsis Softlabs Private Limited.
This Privacy Policy explains how RahbarCRM collects, uses, processes, stores, and protects information when you access or use RahbarCRM Community Edition, related websites, services, AI modules, integrations, and associated platforms. This policy is based on the terms, responsibilities, and compliance framework defined in the RahbarCRM Community Edition EULA.
1. Information We Collect
Depending on how you use RahbarCRM, we may collect the following information:
A. Account & Contact Information
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Name
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Email address
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Phone number
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Company name
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Billing information
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Organization details
B. Technical Information
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IP address
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Browser type
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Device information
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Operating system
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Usage logs
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Error logs
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Authentication data
C. CRM & Customer Data
Users may store and process:
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Customer records
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Leads
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Contacts
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Emails
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Documents
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Communication history
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Sales information
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Workflow data
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AI-generated outputs
D. AI & Automation Data
When AI-related modules are used, prompts, inputs, outputs, automations, and operational workflows may be processed through third-party AI providers or integrations.
2. How We Use Information
We may use information for:
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Providing and operating RahbarCRM services
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User authentication and access control
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Technical support and troubleshooting
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Security monitoring
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Product improvement
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AI and automation functionality
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Service communications
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Compliance and legal obligations
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Preventing abuse, fraud, or unauthorized activity
3. Self-Hosted Deployments
RahbarCRM Community Edition is commonly deployed in self-hosted environments.
In self-hosted deployments:
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Users and organizations are solely responsible for their hosted data
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Users are responsible for backups, security, encryption, access control, and compliance
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RahbarCRM and Fynsis do not control customer-hosted databases or infrastructure
As stated in the EULA, users are solely responsible for all data collected, stored, processed, or managed using the Software.
4. AI Modules & Third-Party AI Providers
Certain AI features may use third-party AI providers, APIs, cloud platforms, or external services.
Users acknowledge that:
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Third-party AI services may process prompts and outputs
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AI-generated content may contain inaccuracies or incomplete information
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Users are responsible for validating AI outputs before use
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Users are responsible for compliance with AI provider terms and applicable regulations
RahbarCRM does not control third-party AI platforms or their privacy practices.
5. Data Sharing
We do not sell customer data.
However, information may be shared:
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With service providers or infrastructure partners
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With AI or integration providers when enabled by the user
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When required by law or legal process
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To protect legal rights, security, or platform integrity
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During business restructuring, merger, or acquisition activities
6. Cookies & Analytics
Our websites and services may use:
These technologies help improve user experience, performance, and security.
Users may disable cookies through browser settings, although some functionality may not work properly.
7. Data Security
We implement commercially reasonable security measures to protect systems and services.
However:
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No system can be guaranteed fully secure
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Self-hosted deployments remain the responsibility of the customer
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Users are responsible for securing infrastructure, APIs, servers, credentials, backups, and integrations
The EULA specifically states that users are solely responsible for cybersecurity, hosting security, monitoring, and operational safeguards.
8. Data Retention
We retain information only for as long as necessary:
Self-hosted customers control their own retention policies and stored data.
9. Third-Party Services
RahbarCRM may integrate with:
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Email providers
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AI platforms
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Cloud services
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Payment gateways
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Communication tools
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Plugins and extensions
Third-party services operate under their own privacy policies and terms. RahbarCRM is not responsible for third-party data handling practices.
10. User Responsibilities
Users are responsible for:
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Obtaining necessary consents
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Compliance with privacy laws
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Securing customer data
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Managing access controls
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Reviewing AI-generated outputs
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Maintaining lawful use of the platform
This includes compliance with GDPR, CCPA, AI regulations, export laws, and other applicable laws where relevant.
11. Children’s Privacy
RahbarCRM is not intended for use by children under the age required by applicable law.
Users must not knowingly collect or process children’s personal information without appropriate legal authorization.
12. International Data Transfers
Depending on integrations and hosting providers, information may be processed in multiple countries.
Users are responsible for ensuring lawful international data transfers where required by applicable law.
13. Your Rights
Depending on applicable law, users may have rights to:
Requests may be submitted through official support channels.
14. Open Source Components
RahbarCRM Community Edition includes components licensed under AGPLv3 and other open-source licenses.
Nothing in this Privacy Policy overrides rights granted under applicable open-source licenses.
15. Changes to This Privacy Policy
We may update this Privacy Policy at any time without prior notice.
Updated versions will be published through official RahbarCRM distribution channels or websites.
Continued use of the Software after updates constitutes acceptance of the revised policy.
16. Contact Information
For privacy-related inquiries, contact:
Fynsis Softlabs Private Limited
RahbarCRM Privacy Team
Email: [email protected]
Website: RahbarCRM Official Website
17. Disclaimer
RahbarCRM Community Edition is provided “AS IS” without warranties of any kind. Users assume all responsibility for deployment, compliance, data handling, AI outputs, integrations, and operational usage as described in the RahbarCRM Community Edition EULA.
RahbarCRM